Contact
We’re here to help.
Questions about accounts, funding or the platform? Our team replies quickly, in plain language, 24 hours a day, five days a week.

support@auxiliumfx.com
Live chat
Chat with our team 24/5 using the button at the bottom of the page.
[WhatsApp number]
Support hours
24 hours a day, Monday to Friday
Registered office
AuxiliumFX Limited
Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
Help centre
Quick answers.
What are your support hours?
Our team is available 24 hours a day, five days a week, while markets are open.
How quickly will you reply?
We aim to reply to emails within one business day, and usually much sooner.
I forgot my MT5 password. What should I do?
You can reset your trading password in the client portal, or contact support from your registered email address.
How do I make a complaint?
Email support@auxiliumfx.com with the subject “Complaint”. Our Complaints Handling Procedure explains the next steps.